Your Ideas Are Important to Us

When a resident sends an email to tavboardofdirectors@gmail.com, they receive an immediate automated response acknowledging receipt. Here is our process to handle those emails.

1. Jennifer Thommason (AAM Community Manager) reviews the submissions and filters based on content:

• Handles within 24 hours; M-F, 7 am-3:30 pm
• Takes care of inquiries like home paint colors, common landscape issues, and neighbor-to-neighbor complaints.
• Committee-specific emails are forwarded to that committee for response.
• Board-related emails are sent to each board member.

2. All Board emails received are recorded, a summary is provided quarterly to board members, and trends will be shown in the FAQ section on this site.

3. Status of responses back to residents are received and recorded.